We hereby inform you about the information we collect from you when you interact with the content on the website www.beogradskatvrdjava.co.rs. By collecting this information, we act as a personal data processor in accordance with the Personal Data Protection Act of the Republic of Serbia (Сл. гласник РС, бр. 87/2018) and the EU General Data Protection Regulation (GDPR). Below you can find more information about us, why and how we use your data and what your rights are when it comes to personal data protection.

Who are we?

We are the Public Company “Belgrade Fortress”, Terazije 3/V, 11000 Belgrade, Republic of Serbia. You can get in touch with us via e-mail office@jpbt.rs or by phone at +381 11 262 0685.

For all possible questions about the use of your personal data, you can contact us at the specified electronic or physical address or telephone number.

What personal information do we collect?

On our website, data about the IP address, the page accessed, the date and time of access are recorded each time the website is accessed. There is no user registration on the site.

Data is also collected through contact forms and other forms – for these purposes, data such as first and last name and e-mail address are collected and stored. All data is collected with your permission when filling out the form.

Data collected through external platforms is used in accordance with the rules and policies of the aforementioned platforms such as Google Analytics and Facebook Pixel. The data collected through cookies is also collected for the purpose of improving the appearance, content and functionality of the site, diagnostics, as well as for the purpose of adapting communication to you in accordance with your interests.

Why do we collect this information?

Through cookies, we collect the above-mentioned data in order to improve the functioning of the site and possible diagnostics.

We will use your data to respond to your inquiry and we hope to provide you with the necessary information.

What do we do with your data?

Your inquiries with personal data are stored in our system.

Data is not sent to third countries or international organizations.

We will read your message and usually respond to you in the same way we received your inquiry. We may ask for your consent to keep your data in our system, in order to send you further information that we think may be of interest to you. We will not use that data to make automated decisions that could affect you.

How long do we keep your data?

Data on the IP address, page accessed, date and time of access are stored for seven days.
Your inquiry is stored for one year in our system, unless you give us your consent to continue sending you notifications, in which case we will keep them for as long as you continue to give your consent.

Your rights

You have the right to ask us what data we have about you, you can get an insight into them, and you can ask us to correct them if they are incorrect. You can also request that they be deleted, as well as that we provide you with a copy of them. You can also ask us to stop using your data at any time by clicking on the unsubscribe link at the end of any email communication, or by contacting us directly at the contact details provided above.

Your right to appeal

If you have a complaint about our processing of your data, we would ask you to contact us directly first, so that we can resolve your complaint. You can also contact the Commissioner for Information of Public Importance and Protection of Personal Data via the website www.poverenik.rs or write to office@poverenik.rs.